Bank (unknown)
Date Issued
Regulation
Authority
Country
Violation Type
Currency
Violation Summary
The bank did not provide its customers with copies of credit documentation (interest changes reviews, repayment plans, and loan agreement annexes) in the period from May 2018 to April 2019. In this sense, the bank went ahead and argued that its decision was the right one since the documentation would be related to repaid loans, which a customer shouldn’t have the right to access. A data subject alerted the DPA, which demanded that the bank provide copies of the loan documentation to the data subject. The DPA fined the bank (a specific sum is still unknown) taking into consideration the financial institution’s continued refusal for over a year to deny the right of access to such documentation to over 2.500 customers.