Telefónica SA

€30K($32K USD)final

Date Issued

2019-11-14

Regulation

Authority

Spanish Data Protection Authority (AEPD)

Country

Spain

Violation Type

Non-compliance with lawful basis for data processing

Currency

EUR

Violation Summary

A person was charged by the phone operator Telefónica for a telephone service that they never requested and owned. This happened because the bank account of the affected person was linked to the Telefónica profile of another person and as such the fees for the service were deduced from the affected person’s account. The AEDP ruled that this was against the principles described by article 5 of GDPR.

Articles Violated

Art. 5 GDPR

Other Fines for Telefónica SA

DateRegulationAmount (USD)Type
2020-06-09GDPR$43,200Non-compliance with lawful basis for data processing
2019-11-14GDPR$32,400Non-compliance with lawful basis for data processing
2019-05-06GDPR$51,840Non-compliance with lawful basis for data processing
2019-05-06GDPR$51,840Non-compliance with lawful basis for data processing