Vodafone Espana
Industry
--
Country
Spain
Headquarters
--
Website
--
Total Fines
23
Total Amount (USD)
$847K
Headlines
0
| Date | Regulation | Authority | Amount (USD) | Summary |
|---|---|---|---|---|
| -- | GDPR | Spanish Data Protection Authority (AEPD) | $5,400 | -- |
| -- | GDPR | Spanish Data Protection Authority (AEPD) | $29,160 | -- |
| 2021-03-16 | GDPR | Spanish Data Protection Authority (AEPD) | $64,800 | -- |
| 2020-01-09 | GDPR | Spanish Data Protection Authority (AEPD) | $3,240 | The company did not provide information to the AEPD in relation to an investigation. |
| 2020-01-09 | GDPR | Spanish Data Protection Authority (AEPD) | $3,240 | -- |
| 2020-01-07 | GDPR | Spanish Data Protection Authority (AEPD) | $47,520 | -- |
| 2020-01-07 | GDPR | Spanish Data Protection Authority (AEPD) | $47,520 | The company was fined because it sent a contract that included the name and address and contact details of a client to a third party by accident. |
| 2019-11-06 | GDPR | Spanish Data Protection Authority (AEPD) | $64,800 | -- |
| 2019-11-06 | GDPR | Spanish Data Protection Authority (AEPD) | $64,800 | Vodafone sent customers invoicing details to a third party after a customer invoicing complaint. The fine was originally determined to be €75,000 but later reduced to €60,000 after the quick cooperation of the company. |
| 2019-10-25 | GDPR | Spanish Data Protection Authority (AEPD) | $38,880 | -- |
| 2019-10-25 | GDPR | Spanish Data Protection Authority (AEPD) | $38,880 | Vodafone Espana called the complainant to offer its services but the data subject refused. His personal data had been acquired by the company through his daughter. Despite his refusal, Vodafone Espana provided the services and demanded payment for them. Therefore, the company had unlawfully processed the complainant’s personal data without express consent. |
| 2019-10-23 | GDPR | Spanish Data Protection Authority (AEPD) | $64,800 | Invoicing details of a customer were sent to a third party customer during an invoicing complaint. |
| 2019-10-23 | GDPR | Spanish Data Protection Authority (AEPD) | $64,800 | -- |
| 2019-10-19 | GDPR | Spanish Data Protection Authority (AEPD) | $22,680 | Vodafone had processed personal data of the claimant (bank details, name, surname and national identification number) years after the contractual relationsid had ended. The fine of EUR 35.000 was reduced to EUR 21.000.Vodafone processed the personal details of a former client, details that included first name, last name and national ID number, several years after their contractual relationship had ended. The initial fine was set at €35,000 but it was reduced to €21,000 due to cooperation on behalf of Vodafone Espana. |
| 2019-10-19 | GDPR | Spanish Data Protection Authority (AEPD) | $22,680 | -- |
| 2019-06-24 | GDPR | Spanish Data Protection Authority (AEPD) | $32,400 | The personal data of a customer was disclosed to a different customer through SMS. The original fine of €50,000 was reduced to €20,000. |
| 2019-06-24 | GDPR | Spanish Data Protection Authority (AEPD) | $32,400 | -- |
| 2019-04-01 | GDPR | Spanish Data Protection Authority (AEPD) | $38,880 | The company had sent a number of emails to a significant number of recipients without using the BCC feature that would have hid the email addresses of all the recipients from each other. The original fine was set at €60,000 but reduced to €36,000. |
| 2019-04-01 | GDPR | Spanish Data Protection Authority (AEPD) | $38,880 | -- |
| 2019-03-22 | GDPR | Spanish Data Protection Authority (AEPD) | $43,200 | -- |
| 2019-03-22 | GDPR | Spanish Data Protection Authority (AEPD) | $43,200 | The claimant was charged for a Netflix subscription that they had not requested. The claimant proved that the Netflix subscription was created by a different person who obtained the personal details of the claimant from Vodafone. The AEPD argued that the claimant did not consent to be charged the Netflix subscription, and as such had fined Vodafone with €40,000. |
| 1970-01-01 | GDPR | Spanish Data Protection Authority (AEPD) | $5,400 | Vodafone mistakenly charged a customer whose information it disclosed to BADEXCUG, a solvency registry. SETSTI, the Spanish telecommunications and information agency demanded that Vodafone reimburse the client. The AEPD decided that Vodafone had acted erroneously and that it had breached the principle of accuracy. |
| 1970-01-01 | GDPR | Spanish Data Protection Authority (AEPD) | $29,160 | The data subject had demanded that his data be deleted from the Vodafone records in 2015, which the company agreed to and confirmed. However, he received more than 200 SMS messages in 2018, which Vodafone admitted it was a technical error on their part. They had performed tests, and the data subject’s phone number mistakenly appeared in various customer files. The fine was set at 27.000 Euros since Vodafone admitted to its mistake. |
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