Vodafone Espana

Industry

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Country

Spain

Headquarters

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Website

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Total Fines

23

Total Amount (USD)

$847K

Headlines

0

DateRegulationAuthorityAmount (USD)Summary
--GDPRSpanish Data Protection Authority (AEPD)$5,400--
--GDPRSpanish Data Protection Authority (AEPD)$29,160--
2021-03-16GDPRSpanish Data Protection Authority (AEPD)$64,800--
2020-01-09GDPRSpanish Data Protection Authority (AEPD)$3,240The company did not provide information to the AEPD in relation to an investigation.
2020-01-09GDPRSpanish Data Protection Authority (AEPD)$3,240--
2020-01-07GDPRSpanish Data Protection Authority (AEPD)$47,520--
2020-01-07GDPRSpanish Data Protection Authority (AEPD)$47,520The company was fined because it sent a contract that included the name and address and contact details of a client to a third party by accident.
2019-11-06GDPRSpanish Data Protection Authority (AEPD)$64,800--
2019-11-06GDPRSpanish Data Protection Authority (AEPD)$64,800Vodafone sent customers invoicing details to a third party after a customer invoicing complaint. The fine was originally determined to be €75,000 but later reduced to €60,000 after the quick cooperation of the company.
2019-10-25GDPRSpanish Data Protection Authority (AEPD)$38,880--
2019-10-25GDPRSpanish Data Protection Authority (AEPD)$38,880Vodafone Espana called the complainant to offer its services but the data subject refused. His personal data had been acquired by the company through his daughter. Despite his refusal, Vodafone Espana provided the services and demanded payment for them. Therefore, the company had unlawfully processed the complainant’s personal data without express consent.
2019-10-23GDPRSpanish Data Protection Authority (AEPD)$64,800Invoicing details of a customer were sent to a third party customer during an invoicing complaint.
2019-10-23GDPRSpanish Data Protection Authority (AEPD)$64,800--
2019-10-19GDPRSpanish Data Protection Authority (AEPD)$22,680Vodafone had processed personal data of the claimant (bank details, name, surname and national identification number) years after the contractual relationsid had ended. The fine of EUR 35.000 was reduced to EUR 21.000.Vodafone processed the personal details of a former client, details that included first name, last name and national ID number, several years after their contractual relationship had ended. The initial fine was set at €35,000 but it was reduced to €21,000 due to cooperation on behalf of Vodafone Espana.
2019-10-19GDPRSpanish Data Protection Authority (AEPD)$22,680--
2019-06-24GDPRSpanish Data Protection Authority (AEPD)$32,400The personal data of a customer was disclosed to a different customer through SMS. The original fine of €50,000 was reduced to €20,000.
2019-06-24GDPRSpanish Data Protection Authority (AEPD)$32,400--
2019-04-01GDPRSpanish Data Protection Authority (AEPD)$38,880The company had sent a number of emails to a significant number of recipients without using the BCC feature that would have hid the email addresses of all the recipients from each other. The original fine was set at €60,000 but reduced to €36,000.
2019-04-01GDPRSpanish Data Protection Authority (AEPD)$38,880--
2019-03-22GDPRSpanish Data Protection Authority (AEPD)$43,200--
2019-03-22GDPRSpanish Data Protection Authority (AEPD)$43,200The claimant was charged for a Netflix subscription that they had not requested. The claimant proved that the Netflix subscription was created by a different person who obtained the personal details of the claimant from Vodafone. The AEPD argued that the claimant did not consent to be charged the Netflix subscription, and as such had fined Vodafone with €40,000.
1970-01-01GDPRSpanish Data Protection Authority (AEPD)$5,400Vodafone mistakenly charged a customer whose information it disclosed to BADEXCUG, a solvency registry. SETSTI, the Spanish telecommunications and information agency demanded that Vodafone reimburse the client. The AEPD decided that Vodafone had acted erroneously and that it had breached the principle of accuracy.
1970-01-01GDPRSpanish Data Protection Authority (AEPD)$29,160The data subject had demanded that his data be deleted from the Vodafone records in 2015, which the company agreed to and confirmed. However, he received more than 200 SMS messages in 2018, which Vodafone admitted it was a technical error on their part. They had performed tests, and the data subject’s phone number mistakenly appeared in various customer files. The fine was set at 27.000 Euros since Vodafone admitted to its mistake.

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